Terms and Conditions

Last Updated: January 23, 2026

1. Acceptance of Terms

By accessing and using the Walker's Tea website (www.walkerstea.com), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Company Information

Walker's Tea is a family-owned business located at:

1911 Tuttle Creek Blvd.
Manhattan, KS 66502
Phone: (888) 241-2832
Email: sales@walkerstea.com

3. Products and Pricing

All products, descriptions, and prices displayed on our website are subject to change without notice. We reserve the right to modify or discontinue any product at any time. Prices are displayed in U.S. Dollars (USD) and are subject to applicable taxes and shipping fees.

We make every effort to ensure product information and pricing accuracy, but errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

4. Orders and Payment

When you place an order through our website, you are making an offer to purchase products at the prices stated. We reserve the right to accept or decline your order for any reason.

Payment processing is handled by Mals-E (AIT Safe), a third-party payment processor. By completing a purchase, you agree to their terms of service. All payment information is processed securely through their platform. Walker's Tea does not store or have access to your complete payment card information.

You agree to provide current, complete, and accurate purchase and account information for all purchases made on our website.

5. Shipping and Delivery

We currently ship only within the United States. Shipping costs and estimated delivery times will be calculated and displayed during the checkout process. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers or circumstances beyond our control.

Some products may offer free shipping, which will be clearly indicated on the product page. Free shipping offers are subject to change and may not apply to all products or shipping destinations.

Certain products, including but not limited to 9-pack options of 32oz concentrates, may not be available for shipping to Alaska or Hawaii due to shipping restrictions. Product availability by location will be clearly indicated on the product page. If a product is not available in your location, it will be noted on the product listing.

Risk of loss and title for products purchased from Walker's Tea pass to you upon delivery to the carrier.

6. Returns and Refunds

If you are not satisfied with your purchase, please contact us at sales@walkerstea.com or (888) 241-2832 within 30 days of receipt. We will work with you to resolve any issues. Refunds will be processed according to our return policy, which may vary based on the circumstances.

Products must be returned in their original, unopened condition to be eligible for a full refund. Shipping costs are non-refundable unless the return is due to our error.

7. Wholesale Inquiries

Wholesale inquiries submitted through our website are subject to review and approval. Submission of a wholesale inquiry form does not guarantee a business relationship. We reserve the right to decline any wholesale inquiry at our discretion.

All information provided in wholesale inquiries must be accurate and complete. False or misleading information may result in immediate termination of any business relationship.

8. User Conduct

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.

9. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Walker's Tea or its content suppliers and is protected by United States and international copyright laws.

The Walker's Tea name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Walker's Tea or its affiliates. You must not use such marks without our prior written permission.

10. Third-Party Services

Our website uses third-party services including:

  • Mals-E (AIT Safe): Payment processing services
  • Web3Forms: Wholesale and contact form submission and email services
  • Google Fonts: Typography services
  • Google Analytics: Website usage and analytics (see our Privacy Policy and Cookies Policy)

Your use of these third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the practices of these third-party services.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Walker's Tea shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our website or products.

Our total liability to you for all claims arising from or related to the use of our website or products shall not exceed the amount you paid to us in the twelve (12) months prior to the action giving rise to liability.

12. Disclaimer of Warranties

Our website and products are provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

13. Indemnification

You agree to defend, indemnify, and hold harmless Walker's Tea and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable attorney's fees, arising out of or in any way connected with your access to or use of our website or your violation of these Terms.

14. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. We will notify users of any material changes by posting the new Terms and Conditions on this page and updating the "Last Updated" date. Your continued use of the website after any such changes constitutes your acceptance of the new Terms and Conditions.

15. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Kansas, United States, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Riley County, Kansas.

16. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Walker's Tea
1911 Tuttle Creek Blvd.
Manhattan, KS 66502
Phone: (888) 241-2832
Email: sales@walkerstea.com

17. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

18. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Walker's Tea regarding the use of our website and supersede all prior agreements and understandings.

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